FAQ
1. Where do you ship to?
We currently ship across the United States and are working to expand internationally.
2. What are your shipping options?
We offer the following shipping methods:
- Express Shipping (3–6 business days): $20
- Standard Shipping (7–14 business days): $10
- Free Shipping (7–14 business days): $0
Orders are processed within 1–3 business days before shipment.
3. How long does delivery take?
- Express Shipping: 3–6 business days after dispatch
- Standard / Free Shipping: 7–14 business days after dispatch
4. Do you offer free shipping?
Yes. We offer Free Shipping (7–14 business days) on eligible orders.
5. What types of products do you sell?
We offer decorative art sculptures suitable for desks, nightstands, bedside tables, and other small living spaces.
6. What materials are your sculptures made of?
Our sculptures are made from a variety of materials such as resin, ceramic, or metal, depending on the design. Each product page includes detailed material information.
7. Are the sculptures fragile?
Some items may be delicate due to their artistic nature. We package all products carefully to ensure safe delivery.
8. Can I use these as gifts?
Absolutely. Our decorative pieces make thoughtful and stylish gifts for many occasions.
9. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email.
10. What is your return policy?
We accept returns within a set return window (typically 14–30 days). Items must be unused and in original condition. Please contact us before initiating a return.
11. How can I contact customer support?
You can reach us through our website contact form or email. We typically respond within 24–48 hours.